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When I attempt to install the PhatNoise Software I get a "decompression error".
Insert the PhatNoise Music Manager CD into your CD-ROM drive.
Open My Computer from your desktop or Start menu.
...
Modified: 5/11/2007 Views: 0
What is the best way of organizing playlists?
Organizing playlists is a matter of personal preference. Most of our users organize playlists by either: artist and/or album, genre, and cross-genres or personal mood.
Modified: 2/13/2007 Views: 0
What is the search box in the Library view?
...
Modified: 5/4/2007 Views: 0
Does PhatNoise Desktop Software support M3Us?
Yes! The PhatNoise Music Manager and the PhatNoise Media Manager can load M3Us into its database and also save its playlists into the M3U format.

Modified: 4/27/2007 Views: 0
Why do I need to pay for the PhatNoise Media Manager Plus features if I already own a PhatNoise system?
The PhatNoise MEDIA Manager is a free upgrade to all current PhatBox / Kenwood Music Keg owners. You get every single feature you had in the old version of the software. You only...
Modified: 5/3/2007 Views: 0
The PhatNoise Software keeps prompting me to reboot my computer when I open it.
Open My Computer from your desktop and go to:
C:\Program Files\PhatNoise Music Manager
OR
C:\Program Files\PhatNoise Media Manager
...
Modified: 5/3/2007 Views: 0
What song information is displayed on the video interface?
The Home Player will show track, artist, album, and genre information, as well as album art.
Modified: 2/13/2007 Views: 0
How do I update the firmware in my Home Player?
Follow these instructions to update your Home Player's firmware:

Modified: 5/3/2007 Views: 0
Can I use the Home Player if I don't live in the US?
Yes, you can. There are two issues to be aware of:
...
Modified: 5/3/2007 Views: 0
I have a Kenwood/Volkswagen/Audi system. Will the Home Player work with my DMS?
Yes! The Home Player works with any 10, 20, 30, 40, or 60GB DMS cartridge. If you have an original 6GB DMS from a red PhatBox, please ...
Modified: 5/3/2007 Views: 0
Does the Home Player rip CDs?
No. The Home Player plays music that is stored on a PhatNoise DMS cartridge. The Home Player does come with the ...
Modified: 5/3/2007 Views: 0
Do I have to use the included PC software?
...
Modified: 4/27/2007 Views: 0
Can I use the USB port for hooking up another device directly to the Home Player?
No. The Home Player does not include any USB device support this time.
Modified: 2/13/2007 Views: 0
Will my Audible content play on the Home Player?
Yes. If you purchased your Home Player before 2/12/2004 you will need to upgrade your firmware to play Audible content.
...
Modified: 5/3/2007 Views: 0
I bought a Kenwood ACDrive (mCD) car stereo, why can't I encode to MP3?
For Kenwood ACDrive (mCD) car stereo owners:
 
...
Modified: 5/3/2007 Views: 0
I cannot register the PhatNoise MEDIA Manager. The program closes.
This problem is usually caused by a pop-up blocker. Download and install the latest version of the PMM over your current CD installation at this link:
...
Modified: 6/12/2007 Views: 0
How do I clean a corrupt DMS cartridge using PhatNoise MEDIA Manager?
1. Click Tools, then Options
2. Under Category, click "Repair" under DMS
3. Click "Refresh Database"
...
Modified: 5/11/2007 Views: 0
What CD Writers / Burners does the PhatNoise MEDIA Manager 3.x support?
Creating CDs with the PhatNoise Media Manager 3.x software requires one of the following CD writers listed at this link ...
Modified: 5/4/2007 Views: 0
How do I turn off syncing for just one playlist?
Right-click the playlist under PhatNoise DMS in the Devices directory tree and click "Properties". Uncheck the box next to "Enable Sync".

<IMG src="...
Modified: 5/3/2007 Views: 0
What does the "Refresh Database" button do?
...
Modified: 5/3/2007 Views: 0
How can I tell if the PhatNoise Music Manager installed on my computer is from the CD or from the web?
You should never be prompted to enter a product code if you install the PhatNoise Music Manager from the CD that came with your system.

Modified: 5/4/2007 Views: 0
I deleted songs/playlists off the DMS in the MUSIC Manager, but they still play in my car
To permanently delete a song or playlist of the DMS, make sure to check the box next to “Also delete files from the DMS”.
...
Modified: 5/4/2007 Views: 0
Can I rip and encode my CD's into MP3s?
Yes! We offer a FREE 30 day trial period for our MP3 encoder for the free downloadable version of the PhatNoise Music Manager.

Modified: 5/4/2007 Views: 0
I own a Kenwood Music Keg and received the following error message during software installation, "The InstallShield Engine (iKernel.exe) could not be installed."
This is the result of a failed attempt to install ISD USB 1.1 cradle drivers.
Safely remove the DMS from the USB cradle.
Download and unzip the ...
Modified: 5/4/2007 Views: 0
How do I turn off syncing for just one playlist?
If you have a dynamic disc (yellow star on upper right side of the disc icon), and you don't want it to be updated when pressing the "Sync" button:
...
Modified: 5/4/2007 Views: 0
My PhatNoise MUSIC Manager is not detecting my CD drive and I can't encode my CDs. (part 1 of 2)
First things first: Update to the latest version of the PhatNoise MUSIC Manager:
...
Modified: 5/1/2007 Views: 0
When I try to install the PhatNoise MUSIC Manager, an error message appears, "Insert Disk 2"?
The actual install is only one file; this error appears because the setup file is incomplete. Try to download it again. (The complete file is about 10 MB.)

Modified: 5/4/2007 Views: 0
What is the difference between the product code and the registration code?
The older version of the PhatNoise MUSIC Manager had an optional code to enter when you fill out the registration form. PhatNoise no longer uses this code.
...
Modified: 5/4/2007 Views: 0
Can I burn CDs with the PhatNoise Music Manager?
Yes! The PhatNoise Music Manager can burn audio and data CDs.
...
Modified: 4/30/2007 Views: 0
What file formats does the PhatNoise Music Manager support?
The PhatNoise Music Manager can play unprotected MP3, WMA9, WAV, FLAC, Audible and CD audio files.
 
...
Modified: 5/4/2007 Views: 0
How do I get the PhatNoise Car Audio System or Kenwood Music Keg installed?
The PhatNoise CAS or Music Keg installs as easily as a multi-CD changer. Any professional autosound installer should be able to install the PhatBox quickly and easily using the installation instructio...
Modified: 2/13/2007 Views: 0
What stereo car stereos are compatible with the Kenwood Music Keg?
Kenwood Music Kegs are only compatible with Kenwood car stereo that are capable of controlling a CD changer.
Modified: 2/13/2007 Views: 0
How do I update my PhatBox/Kenwood Music Keg firmware?
Follow these instructions: Updating the Firmware in your PhatBox/Kenwood Music Keg .

Modified: 4/27/2007 Views: 0
Can I use my existing single CD player (in-dash) and the PhatBox?
Yes, as long as it's one of the compatible headunits.

Modified: 5/4/2007 Views: 0
I'm having a problem with my Kenwood Music Keg. Where can I get help?
The best place for help is Kenwood USA itself. Here are your options:

Email them at inquiry@kenwoodusa.com
Call them at 1-800-KENWOOD (536-9663)

Modified: 5/4/2007 Views: 0
What is the size (dimensions) of the PhatBox?
...
Modified: 5/4/2007 Views: 0
Does the PhatBox or Kenwood Music Keg work with other software packages besides the PhatNoise Music Manager?
The PhatBox/Kenwood Music Keg do not work with directly with other music management software packages, but that the PhatNoise software can incorporate and use songs created or stored with other packag...
Modified: 2/13/2007 Views: 0
Is there random playback?
Yes, as long as the connected car stereo supports that function.
Modified: 2/13/2007 Views: 0
Is there an LCD screen or video output?
...
Modified: 5/4/2007 Views: 0
What connectors are on the PhatBox?
...
Modified: 5/4/2007 Views: 0
What bitrates does the PhatBox / Kenwood Music Keg support?
.flac:
bitrate: any
sample rate: 11, 22, 44.1 KHz
.m4a:
bitrate: 128 – 296 kbps
sample rate: 44.1KHz only
.mp3
bitrate: 32-320
...
Modified: 4/27/2007 Views: 0
Can the PhatBox play VBR files?
Yes.
Modified: 2/13/2007 Views: 0
Can I use my existing multi-CD changer and the PhatBox?
If your headunit supports multiple CD changers, then the PhatBox and a CD changer can be used together. Check with your local auto sound installer for additional information and accessories....
Modified: 4/27/2007 Views: 0
What is the PhatNoise PhatBox product warranty?
The PhatNoise PhatBox Car Audio system comes with a one-year warranty. Click here to read the warranty.  

Modified: 4/27/2007 Views: 0
My PhatBox keeps announcing "corrupt track".
1. Follow the steps in this FAQ about how to fix a corrupt DMS.
 ...
Modified: 5/4/2007 Views: 0
How do I play Ogg Vorbis files with the PhatBox or Music Keg?
In order to play OGG files with the PhatBox/Music Keg, you will need the most recent firmware and the ...
Modified: 5/4/2007 Views: 0
My PhatBox isn't booting up / keeps booting.
If your PhatBox will not start playing music, please do the following:
...
Modified: 5/4/2007 Views: 0
What happens after I pass the 99th playlist or track on my stereo/head unit?
Once you scroll past the 99th track, the text on your head unit will “wrap” or “loop”. Thus, the 100th or 101st playlist or track on your PhatBox will show up as “01” on your display.

Modified: 5/4/2007 Views: 0
Can I purchase an adapter for my Kenwood Music Keg to interface with my factory/OEM headunit?
Unfortunately, we do not sell any adapters for the Kenwood Music Keg to interface with factory/OEM car stereos. You can use the Kenwood RF modulator control, or purchase a compatible PhatBox....
Modified: 4/27/2007 Views: 0
The PhatBox Announces “Empty Disc” for Every Playlist and no Music Plays
<OL>
<LI>Insert the DMS into the USB cradle and open the PhatNoise Media Manager</LI>
<LI>Click Tools&gt;Options&gt;DMS</LI>...
Modified: 4/27/2007 Views: 0
What type of desktop cradle comes with the Kenwood Music Keg?
All Kenwood Music Kegs come with a USB 1.1 cradle. You may purchase a USB 2.0 cradle from our online store for use with your DMS.

Modified: 4/27/2007 Views: 0
Are PhatNoise components interchangeable? Can I use the DMS cartridge in my Kenwood Music Keg, between two different PhatBoxes?


Yes! The DMS cartridges and&nbsp;USB&nbsp;2.0 desktop cradles&nbsp;can be used interchangeably with any PhatNoise PhatBox&nbsp;and the Kenwood Music Keg.

...
Modified: 4/27/2007 Views: 0
Is PhatNoise going to sell a DMS cartridge larger than what you have on your site?


DMS cartridge capacities always increase, and we will sell the larger capacities when they are available. Check the PhatNoise Store periodically for new capacities!



...
Modified: 4/27/2007 Views: 0
What is the PhatNoise DMS Doctor and where is it?


<b><font color=red>IMPORTANT NOTE:</font></b> The DMS Doctor is not applicable to the GM Mobile Media System or USB devices.<br>


...
Modified: 4/27/2007 Views: 0
How do I clean a corrupt DMS cartridge?


<P><A href=\"http://www.phatnoise.com/kb/index.php?page=index_v2&amp;id=850&amp;c=7\">MEDIA Manager</A></P>


...
Modified: 4/27/2007 Views: 0
When I run the DMS Doctor I get: "DMSFail5: Profile/playlists corrupt/missing/etc." (I'm using PhatNoise MEDIA Manager)
The playlists on your DMS have been corrupted.  Click on "Tools" and then "Options".
 
...
Modified: 5/4/2007 Views: 0
How do I print out the playlist information on my DMS?
From the device view, access your DMS and click the "Print" button at the bottom of your screen.
 
...
Modified: 5/4/2007 Views: 0
How can I sort tracks in a playlist using PhatNoise MUSIC Manager?
To sort the tracks in a playlist based on their current display name, simply right click on the playlist you want sorted and select "Sort All Songs in Disc".

 ...
Modified: 5/4/2007 Views: 0
Can I resume where I left off in a playlist, instead of always starting at the first track?
Yes, here's how:
Right click on any of your discs so that you can see its properties.
 
<IMG src=...
Modified: 5/4/2007 Views: 0
My head unit reports "CD 1-99" and my PhatBox isn't working.
The 1-99 message can mean many things. Often it means that the radio was turned on before an connection was established between the Blitzsafe adapter and the changer device (the PhatBox).
...
Modified: 5/4/2007 Views: 0
What audio formats does the PhatBox support?
The PhatBox / Kenwood Music Keg currently supports MP3, WMA, WAV, FLAC, and Audible (format 4) files. The AAC (.m4a) format is supported in ...
Modified: 5/4/2007 Views: 0
Does the PhatBox support WMA? What bit rates can I use?
The PhatBox now supports WMA9. You must be running the latest version of the firmware for WMA9 playback. For more information on updating firmware, please visit this link:
...
Modified: 5/4/2007 Views: 0
When I run the firmware wizard I get an error message that says, "Could not extract system files. Please run wizard again."
Delete all the files in the following directory: C:Program Files\PhatNoise Music Manager\Devices\PhatBox\files
 
OR
 
...
Modified: 5/3/2007 Views: 0
What formats can I encode to?
...
Modified: 5/11/2007 Views: 0
I get an error message when I try to eject the DMS from the PhatNoise Software.
You may get the following error message when attempting to eject your DMS from the PhatNoise Software:
 
...
Modified: 5/4/2007 Views: 0
How can I rename one or more playlists in the PhatNoise MUSIC Manager?
  1. Dock the DMS cartridge and open the device view of the PhatNoise Music Manager.
    2. ...
    Modified: 5/1/2007 Views: 0
How do I reset my PhatBox / Kenwood Music Keg?
  1. Turn off the radio and take the key out
  2. Disconnect the PhatBox / Kenwood Music Keg cable from the back of the unit
    3. ...
    Modified: 5/1/2007 Views: 0
My BMW - Blitzsafe PhatBox stopped working!

If your BMW-Blitzsafe PhatBox stops playing music, shows a strange message on the display, or if the PhatBox doesn't turn on, try the following steps:

    ...
    Modified: 5/1/2007 Views: 0
How do I format my DMS Cartridge?
...
Modified: 5/11/2007 Views: 0
I cannot register the PhatNoise Media Manager / I do not receive the registration email.
Download and install the latest version of the PMM over your current CD installation at this link:
...
Modified: 6/12/2007 Views: 0
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